Raised-panel steel
Carriage house
Modern flush
Full-view glass
LiftMaster openers
Chamberlain openersFull 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
Get your free estimateThe Fernbrook Garage Doors San Antonio Guarantee
We stand behind every repair, installation, spring replacement, and opener fix we do in San Antonio. That’s not a slogan. It’s a written position we’ve held since Jesse Calder opened this shop as part of the Cedarwell family of independently owned garage door businesses. The 365-Day Done Right Promise is stamped on every job we complete, and it works like this: if we didn’t get it right, we come back and make it right. No negotiation. No fine print. No “well, technically.” One year of coverage on labor, on workmanship, on the things we touched. When you call Fernbrook Garage Doors San Antonio, a live person answers, a background-checked technician arrives in uniform, and you get a written price before anything gets touched. That’s the deal, every time.
What’s Covered
- Workmanship on every repair. If a spring we installed fails, a cable we set comes loose, or an opener we serviced acts up within 365 days, we return and fix it at no labor charge.
- Parts we supply. We handle warranty claims on parts we installed, working with the manufacturer directly so you don’t have to chase down LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, or Raynor yourself.
- Cleanup inside your home. Shoe covers on hardwood, drop cloths on tile, and a photo of the clean-up before the technician leaves. Every visit. No extra charge.
- On-time arrival. We give you a real window and we hit it. If something changes, a live person calls you from our San Antonio desk to tell you before you’re left waiting.
- Honest pricing. A written price is presented on every visit, before any work begins. The number you approve is the number you pay. No surprise invoices, no “while we were in there” add-ons.
- Respect for your home. Technicians ask before they move a dog crate, a stroller, or anything in the garage. Quiet tools when the kids are asleep. Pet-safe lubricants where there’s a choice.
Styles & brands we work with
Our Satisfaction Promise
Here’s what happens if you’re not satisfied. You call us. A live person answers, day or night, and you tell them what’s wrong. Jesse Calder, Owner, reviews every “not right” report personally, and we schedule the return visit fast. The technician comes back with a copy of the original job record, walks the work with you, and fixes the issue on the spot. If a part is defective, we replace it under warranty. If the workmanship wasn’t what we promised, we redo it. There’s no form to fill out first, no approval chain, no “contact the manufacturer” runaround. The Cedarwell Care Promise runs through every location, and it means the same thing in San Antonio it means everywhere: a job isn’t done until the family living with that garage door says it’s done. That’s the entire process, and it’s the reason we put the 365-day promise in writing instead of just saying it out loud.
See the difference
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AfterLicensed & Insured Backing
A guarantee is only as good as the company standing behind it. Fernbrook Garage Doors San Antonio is licensed to operate in Texas and carries the insurance and bonding a professional garage door contractor should carry. What does that mean for you, practically? If a technician is hurt on your property, our insurance handles it, not your homeowners policy. If something in your home is damaged during work, you’re covered. And because we’re licensed, we’re accountable to Texas standards, not just our own word. Jesse Calder runs this shop as an independent owner, which means the person whose name is on the paperwork is the same person who answers when you call about a problem. That’s the real backing behind every promise on this page.
Frequently Asked Questions About Our Guarantee
It covers the labor and workmanship on every job we complete in the San Antonio area for a full year from the service date. If a spring we installed breaks within that year, we come back and replace it. If an opener we serviced starts acting up, we return and make it right. You don’t pay for our labor on the fix. It’s that simple, and it’s stamped on your job record. Call (806) 602-8374 if you have a question about whether something’s covered.
Parts we supply are covered under the manufacturer’s warranty, and we handle the claim process for you. We’re trained on eight major brands: LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. When a part fails under warranty, we coordinate the replacement and install it. You make one call to us, not three calls to a manufacturer’s support line.
No. Here’s how it works in every San Antonio home we visit: the technician assesses the job, then writes the price down and presents it to you before any work begins. That written price is the price. If it turns out the job needs something else, we stop and write a new price and get your approval first. There’s no scenario where you approve one number and get a bigger invoice later. For an exact quote on your repair, call (806) 602-8374. Estimates are free.
A live person answers our phone 24 hours a day, 7 days a week. No voicemail tree, no next-day callback. If the problem is covered under the 365-Day Done Right Promise, we schedule the return visit at a time that works for your family. For garage door issues that can’t wait in San Antonio, call (806) 602-8374 and you’ll talk to a real person who knows what to do.
Written by Jesse Calder, Owner at Fernbrook Garage Doors San Antonio, serving the San Antonio area since 2002.